198
Davenal House 2013/14 Survey
Since the introduction of the new appointment system do you have faster access to making contact with a doctor/nurse than with the previous system?
How long has it been since you received treatment from a GP at the surgery
Do you feel the GP listened to you?
Did you feel the GP treated you with care and concern
How do you rate the treatment you received from the doctor during your last visit/telephone appointment?
How long has it been since you received treatment from a nurse at the surgery?
Did you feel the nurse listened to you?
Did you feel the nurse treated you with care and concern?
If you have seen a nurse in the past 12 months, please rate the treatment you received from them
What was your overall experience of obtaining treatment?
Are the current opening times convenient to you?
If the government funded us to do so, would you access the surgery at the following times? Please tick as appropriate.
What online services would you like us to offer?
How do you rate the ability to get through to the practice on the phone?
How helpful do you find the receptionists at the surgery?
Did you feel the receptionist listened to you?
Did you feel the receptionists treated you with care and concern?
If you have a preferred GP, how easy is it to access treatment from them?
Please rate your overall satisfaction with the surgery
Which surgery are you registered at?
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?