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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how you rate our clinical care and whether we can improve, if at all.

Please answer all of the questions and click Send when you are done.

When you last saw a GP how good was he/she at each of the following :

Q1: Spending enough time

  58%
  36%
  3%
  1%
  2%

Q2: Listening to you

  64%
  30%
  3%
  1%
  2%

Q3: Explaining tests or results

  65%
  31%
  3%
  0%

Q4: Explaining treatment and medication

  69%
  20%
  5%
  1%
  5%

Q5: Involving you and explaing decisions about your care and treatment

  60%
  31%
  5%
  2%
  2%

Q6: Treating with care and respect

  80%
  15%
  1%
  2%
  2%

Q7: Did you have confidence and trust in the doctor you saw or spoke to

  78%
  16%
  1%
  3%
  2%

If you know the name of the doctor you last saw, please write it here :


When you last saw a Nurse how good was she at each of the following :

Q1: Spending enough time

  65%
  22%
  0%
  0%
  13%

Q2: Listening to you

  66%
  20%
  1%
  0%
  13%

Q3: Explaining tests or results

  63%
  19%
  0%
  0%
  18%

Q4: Explaining treatment and medication

  65%
  19%
  0%
  0%
  16%

Q5: Involving you and explaing decisions about your care and treatment

  66%
  19%
  0%
  0%
  15%

Q6: Treating with care and respect

  73%
  8%
  0%
  0%
  19%

Q7: Did you have confidence and trust in the Nurse you saw or spoke to

  69%
  15%
  0%
  0%
  16%

If you know the name of the Nurse you last saw, please write it here :

The Practice is also reviewing the following areas and would appreciate your views :

1. Did you find the reception staff sufficiently helpful?

  87%
  10%
  0%
  3%

2. Did you have to wait longer than 10 minutes for your to see your GP or Nurse

  14%
  80%
  4%
  2%

3. Do you feel that the waiting room and other facilities at the surgery are satisfactory

  95%
  3%
  0%
  2%

If you would like to add any comments on the above questions, please enter below :

To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  37%
  57%
  6%

What age are you?

  3%
  3%
  7%
  12%
  17%
  18%
  17%
  17%
  1%
  5%

What is the ethnic background with which you most identify?

  89%
  0%
  0%
  0%
  0%
  2%
  0%
  0%
  0%
  0%
  1%
  1%
  7%

How would you describe how often you come to the practice?

  36%
  46%
  13%
  5%

Many thanks for your time in answering the questions on this survey.