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We would be grateful if you would complete this survey about your surgery. We want to provide the highest standard of care. The results of this survey will be summarised to identify areas for improvement. Your opinions are very valuable. Please answer ALL the questions you can. There are no right or wrong answers; We will NOT be able to identify your individual answers. Thank you.
About Appointments
Q1 How easy was it to get an appointment to suit you?
Q2 Were you able to see the GP you wanted?
Q3 How well do you know which days of the week your GP is available?
Q4 How important is it to you to be able to book appointments ahead of time in your practice?
Q5 How easy is it to book ahead in your practice?
Q6 How do you normally book your appointments at your practice? (please X all boxes that apply)
Q7 Are you aware that appointments can be booked up to 4 weeks in advance (both on line and by phone)?
Q8 We have recently introduced early morning (Wednesdays) and late evening (Thursday) appointments - are you aware of this?
Services offered by the practice:
Q9 Please tick any of the services you have used and/or are aware of being offered at the practice?
Q10 Would you be interested in minor surgery being provided at the surgery (eg. dermatology)
Q11 Are there any additional services you would like to see offered at the practice - please list below? Please also add any other comments you would like to make about your GP practice:
Thinking about the care you get from your surgery overall:
Q12 Would you recommend your GP surgery to someone who has just moved to your local area?
Q13 If you have answered Definitely Not to Question 12 please give reasons on page 3
Finally It will help us to understand your answers if you could tell us a little about yourself
Q14 Are you ?
Q15 How old are you?
Q16 Do you have a long-standing health condition?
Q17 What is your ethnic group?
Q18 Which of the following best describes you?