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This survey is available in the Practice or online at www.combsfordsurgery.org.uk

1. How easy is it to get through to someone on the phone?

  32%
  47%
  14%
  3%
  2%

2. How easy is it to speak to a doctor or nurse on the phone?

  14%
  37%
  10%
  5%
  32%

3. How do you prefer to book your appointment?

  17%
  22%
  59%

4. If you want to book days or weeks ahead, how do you find this?

  24%
  27%
  19%
  9%
  18%
  3%

5. Which of the following methods would you prefer to use to book appointments? (tick all that apply)

  26%
  75%
  10%
  28%

6. Do the surgery opening hours suit you?

  86%
  12%
  2%

7. The Government is proposing longer opening hours, what changes would you find helpful? (tick all that apply)

  69%
  15%
  18%
  45%

8. Longer opening hours means not necessarily seeing the same doctor, how important is it to you to be able to see the same doctor?

  29%
  38%
  21%
  7%
  5%

10. Overall how satisfied are you with the care you get at this surgery?

  70%
  28%
  0%
  0%
  2%

About you -

11. Are you

  37%
  61%
  2%

12. How old are you

  0%
  23%
  39%
  19%
  16%

Please continue below if there are any other general comments you would like to make.

Comments

Thank you for completing this survey. Results will be published on the website and in the Practice in the New Year.