405

Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.

Please answer all of the questions and click 'Send Survey' when you are done.

Q1. How easy do you find getting into the building at the surgery ?

  63%
  25%
  8%
  1%
  3%

Q2. How clean is the GP surgery ?

  81%
  15%
  0%
  0%
  1%
  3%

Q3. In the Reception Area, can other patients overhear what you say to the receptionist?

  74%
  16%
  2%
  5%
  3%

Q4. How helpful do you find the receptionists at the surgery ?

  73%
  23%
  1%
  0%
  3%

Q5. How long after your appointment time do you normally wait to be seen?

  1%
  16%
  62%
  14%
  2%
  1%
  4%

Q6. How do you feel about how long you normally have to wait ?

  73%
  18%
  2%
  4%
  3%

Q7. Would you recommend your GP surgery to someone who has just moved to your local area?

  80%
  17%
  1%
  0%
  2%


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  39%
  56%
  5%

What age are you?

  1%
  5%
  6%
  9%
  11%
  13%
  29%
  14%
  4%
  8%

What is the ethnic background with which you most identify?

  94%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  1%
  5%

Finally, please add any other comments you would like to make about your GP practice:

Many thanks for your time in answering the questions on this survey.