This survey is now closed

Practice Patient Survey Autumn/Winter 2013

Generally how easy is it to get through to the surgery on the telephone?

 
 
 
 

Overall, how would you describe your experience of a recent telephone call to the surgery?

 
 
 
 
 

Today’s ExperienceHow friendly and approachable were the reception team today?

 
 
 
 
 

How helpful were the reception team with your queries today?

 
 
 
 

How good was the receptionist at listening to you?

 
 
 
 
 
 

Do you have confidence and trust in the receptionist that you saw or spoke to today?

 
 
 
 

If you know the name of the receptionist you saw today please write it here:

Based on your experience with reception today - would you recommend our GP surgery to someone who has just moved into the local area?

 
 
 
 
 

If you could improve ONE thing about your experience with reception today - what would it be?

Any other comments you would like to feedback to the practice

If you wish to speak to a manager regarding your feedback please enter your contact details here

How often do you visit our surgery?

 
 
 

Equality monitoring

By filling in this equality monitoring section you will help us ensure that we get feedback from all the different communities in our area. Filling in this section is optional. Any information is kept in strict confidence. Please fill in all those that apply.

Are you?

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

This survey is now closed