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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved.

Please answer all of the questions and click send when you are done.

Q1: How easy was it to get an appointment within the timescale you wanted?

  29%
  39%
  29%
  3%

Q2: How important is it to you that you see a specific GP when coming to this practice?

  22%
  48%
  29%

Q3: Were you able to see the GP you wanted to see?

  19%
  29%
  46%
  6%

Q4: If you have registered for appointment booking online, how easy did you find it to book a suitable appointment?

  5%
  14%
  9%
  72%

Q5: When you attended the surgery for your last appointment with the GP, did you feel that the waiting time was acceptable?

  76%
  18%
  6%

If No, please state why:

Q6: Do you have any other suggestions relating to appointments in general to enable us to improve access to services further?


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  33%
  40%
  27%

What age are you?

  1%
  0%
  3%
  8%
  12%
  15%
  25%
  11%
  3%
  22%

What is the ethnic background with which you most identify?

  76%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  22%

How would you describe how often you come to the practice?

  25%
  38%
  15%
  22%

Many thanks for your time in answering the questions on this survey.

Patient Participation Group

The practice has a Patient Participation Group which aims to continue to improve healthcare services in our community. If you would like to join our group, then please see details on how to join in the "Patient Participation Group" section on our website, or pick up an application form at reception.