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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved.

Please answer all of the questions and click send when you are done.

Q1: How easy was it to get an appointment within the timescale you wanted?

  29%
  39%
  29%
  3%

Results chart

Q2: How important is it to you that you see a specific GP when coming to this practice?

  22%
  48%
  29%

Results chart

Q3: Were you able to see the GP you wanted to see?

  19%
  29%
  46%
  6%

Results chart

Q4: If you have registered for appointment booking online, how easy did you find it to book a suitable appointment?

  5%
  14%
  9%
  72%

Results chart

Q5: When you attended the surgery for your last appointment with the GP, did you feel that the waiting time was acceptable?

  76%
  18%
  6%

Results chart

If No, please state why:

Q6: Do you have any other suggestions relating to appointments in general to enable us to improve access to services further?


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  33%
  40%
  27%

Results chart

What age are you?

  1%
  0%
  3%
  8%
  12%
  15%
  25%
  11%
  3%
  22%

Results chart

What is the ethnic background with which you most identify?

  76%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  22%

Results chart

How would you describe how often you come to the practice?

  25%
  38%
  15%
  22%

Results chart

Many thanks for your time in answering the questions on this survey.

Patient Participation Group

The practice has a Patient Participation Group which aims to continue to improve healthcare services in our community. If you would like to join our group, then please see details on how to join in the "Patient Participation Group" section on our website, or pick up an application form at reception.