175

Wibsey & Queensbury Medical Practice Patient Survey

How would you like to be told about changes to local health services, for example, opening times of your GP practice, hospital services, treatment in the community etc?

  40%
  34%
  28%
  7%

What things do you like best about your GP surgery?

What other services would you like to see introduced to your GP surgery?

If you could change anything about your GP surgery, what would it be?

Is the written information that you receive from your GP easy to understand?

  94%
  2%
  4%

Is the verbal information you receive from your GP easy to understand?

  96%
  2%
  2%

How easy is it to find out about the opening hours and services offered by your GP practice?

  50%
  33%
  9%
  4%
  0%
  4%

How do you find out information about your GP practice?

  40%
  12%
  0%
  40%
  0%
  16%
  5%
  0%
  3%
  1%

Does this information meet your needs?

  70%
  5%
  25%

Please tell us what you think we could do, other than offer more appointments, to make it easier for patients to get an appointment

Thinking about access into the building at the surgery, how do you find this?

  80%
  16%
  2%
  0%
  2%

Do you consider your self disabled?

  13%
  78%
  9%

Is it easy for you to find your way around the practice (for example, does the practice have clear signposting)?

  78%
  6%
  16%

How clean is your GP surgery

  84%
  11%
  0%
  0%
  0%
  5%

How satisfied are you that your consent is sought and your wishes respected when a request is received which requires disclosure of your confidential information? (eg from a solicitors on your behalf)

  55%
  24%
  0%
  12%
  9%

How satisfied are you with the way in which your practice handles confidential information?

  62%
  27%
  1%
  5%
  5%

Generally, how satisfied are you with the service you get from your GP?

  61%
  28%
  6%
  0%
  0%
  5%

Generally, how satisfied are you with the service you get from the practice nurse?

  68%
  20%
  4%
  0%
  0%
  8%

Generally, how satisfied are you with the service you get from the reception staff?

  58%
  29%
  6%
  1%
  0%
  6%

Would you recommend your GP practice to someone who has just moved into your local area?

  68%
  18%
  5%
  1%
  0%
  8%

If you would recommend your GP surgery to someone else, please tell us why. If you would not recommend your surgery to someone else please tell us why.

Please use the space below to tell us about anything you feel that is improtant the we may have missed

Would you download an Iphone app, if this was available, for you to access our online appointments and prescription ordering? (This is only available to Iphone users and NOT Android or Blackberry at the moment)

  38%
  49%
  13%