Patient Questionnaire 2013/ 2014
1. Are you satisfied overall with the service your practice provides?
2. Do you find the medical care satisfactory?
3. Do you find the nursing care satisfactory?
4. Do you find the reception staff helpful?
5. Are you satisfied with the booking system for appointments?
6. Are you able to see your preferred doctor within a reasonable timeframe?
7. Are you able to see any doctor within a reasonable timeframe?
8. Are you usually seen at the specified time?
9. How long after your appointment time is it reasonable to wait to see your GP if delays occur?
10. Have you used the Barndoc Out of Hours service?
11. Have you used a local urgent care centre?
12. Are you satisfied with out of hours services available?
13. Have you used A&E because you could not get an appointment with a GP at the practice?
14. Do you have access to a computer that is connected to the internet?
15. Have you visited the practice website?
16. Have you heard of the practice PPG?
17. Would you like to hear about what the PPG is doing?
18. Would you consider joining the PPG?
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