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RADCLIFFE ON TRENT HEALTH CENTRE

We would be grateful if you would complete this survey about your general practice. Your doctors want to provide the highest standard of care. Feedback from this survey will help them to identify areas that may need improvement. Your opinions are very valuable.

Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.

Thank you.

Surgery Premises & Facilities

1. How did you get to the surgery today?

  58%
  1%
  1%
  34%
  6%

2. How easy do you find it to talk confidentially to the Reception staff?

  25%
  32%
  24%
  3%
  12%
  4%

3. How helpful is it for you to be able to log in with the touchscreen on arrival?

  58%
  30%
  6%
  4%
  2%

4. How easy is it for you to hear what is said on the tannoy?

  16%
  47%
  31%
  3%
  3%

5. Do you find that there is enough seating in the waiting room?

  55%
  42%
  0%
  3%

6. Do you feel our new entrance doors have improved ease of access to the surgery?

  70%
  20%
  5%
  5%


To help us analyse your answers please tell us a few things about yourself:

Do you have access to a car?

  86%
  11%
  3%

Are you male or female?

  39%
  57%
  4%

What age are you?

  0%
  3%
  3%
  9%
  13%
  19%
  32%
  12%
  3%
  6%

What is the ethnic background with which you most identify?

  92%
  1%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  1%
  6%

How would you describe how often you come to the practice?

  37%
  52%
  9%
  2%

Many thanks for your time in answering the questions on this survey.