How good was the GP/Nurse at putting you at your ease?
How good was the Doctor/Nurse at listening to you?
Did you feel the Doctor/Nurse gave you enough time?
How good was the Doctor/Nurse at assessing your medical condition?
How good was the Doctor/Nurse at explaining your condition and treatment?
How good was the Doctor/Nurse at involving you in decisions about your care?
How long did you wait for your consultation to start?
What was the name of the doctor/nurse you saw?
The layout of Reception in particular for patient confidentiality
The Wating Room for comfort and information provided
How easy do find it to see a doctor in an upstairs room?
Were you aware that you could request a downstairs room when making an appointment?
Were you aware you could download information from our website including forms to advise us of a change of details etc.?
How good are we at keeping patients informed if there are delays in being seen by the doctor/nurse?
How helpful do you
How easy is it to get through on the telephone?
How easy is it to speak to a doctor/nurse on the telephone?
If you need to see a GP urgently can you normally get seen on the same day?
How easy is it to book ahead in this practice?
How do you normally book appointments at this practice?
If you want to see a PARTICULAR doctor, how quickly do you usually get seen?
What is the name of the particular doctor you want to see?
If you are willing to see ANY doctor, how quickly do you usually get seen?
Would you be prepared to be a member of the Milton House Patients' Focus Group?
Are you?
How old are you?
Do you have a long standing health condition?
Finally, please add any other comments you would like to make about this surgery