Beech House Surgery

BHS Practice Survey 2013

This survey is now closed

Dear Patient,

We value your views because they help us provide the services you need in the way you need them. Please take a few minutes to answer this survey and tell us what you think.

This year we have prepared a short more qualitative survey to try and give us a broader prespective of patients' views.

1. The Surgery:

Q1: How long have you been a patient at this surgery?

Less than one year

1-5 years

5-10 years

Over 10 years

Q2: What made you choose to be a patient at Beech House Surgery? (Please tick one of the following)

Location

Reputation

Recommendation

Other (please specify reasons below)

Comments:

Q3: The surgery has a range of services available to patients. Please tick those in the first column that you are aware of, and in the second column, those that you have used recently (within the last year):

Maternity services and ante-natal care:

Aware of

Recently Used

Well baby and child health checks:

Aware of

Recently Used

Sexual health advice:

Aware of

Recently Used

Contraceptive implants & coil fitting:

Aware of

Recently Used

Cervical cytology clinic (smear clinic) :

Aware of

Recently Used

Family planning:

Aware of

Recently Used

Travel health advice, drugs and immunisations:

Aware of

Recently Used

Asthma clinics:

Aware of

Recently Used

Diabetes clinics:

Aware of

Recently Used

Heart clinics:

Aware of

Recently Used

Chronic obstructive pulmonary disease (COPD) clinics:

Aware of

Recently Used

Chronic kidney disease clinics:

Aware of

Recently Used

Minor surgery including joint injections:

Aware of

Recently Used

Removal of warts and verrucas:

Aware of

Recently Used

Smoking cessation clinic:

Aware of

Recently Used

NHS health check-ups:

Aware of

Recently Used

ECG's:

Aware of

Recently Used

Dispensing of drugs and medication advice:

Aware of

Recently Used

Blood tests:

Aware of

Recently Used

Physiotherapy:

Aware of

Recently Used

Lymphoedema clinic:

Aware of

Recently Used

Counselling & mental health support:

Aware of

Recently Used

Ultrasound screening:

Aware of

Recently Used

Retinal screening:

Aware of

Recently Used

Q3 Comments: Please add any comments you might like to make

Q4. Please complete the following two statements:

The best thing about Beech House Surgery is...

Beech House Surgery could be improved by..

2. The Website

Q5 Do you access the Beech House Surgery website?

Yes

No

If 'Yes' do you use it to; (please tick all that apply)

Make appointments

Order repeat prescriptions

Contact your GP

Look for information and services offered by the surgery

Other (please detail below)

3. Equality Monitoring

Male

Female

What age are you?

Under 16

17 - 24

25 - 34

35 - 44

45 - 54

55 - 64

65 - 74

75 - 84

Over 84

What is the ethnic background with which you most identify?

White British

White Irish

Mixed White & Black Caribbean

Mixed White & Black African

Mixed White & Black Asian

Indian

Pakistani

Bangladeshi

Black Caribbean

Black African

Chinese

Other

Employment

Employed Full Time

Part Time

Student

Self Employed

Unemployed

Retired/Other

4. Other Comments

Any other issues or comments - positive or negative - that you would like to make:

Many thanks for your time in answering the questions on this survey. The results will be published early in the New Year.

Your Patient Participation Group

This survey is now closed