New Court Surgery

patient Questionaire 2013-2014

Patient Questionaire 2013-2014

As you will be aware we relocated to our new building on the 16th September 2013. We have decided to focus this year's questionaire on the reception and waiting areas

1.Reception is now based on the 1st floor -did you find the reception area easy to find and easily accessible?

Strongly agree

Agree

Disagree

Strongly Disagree

2. How welcome are you made to feel when your arrive at the reception desk?

Very welcome

welcome

not very welcome

A bit of a nuisance

3.We have introduced a call waiting system, how do you find this?

Very easy to understand

I am still getting used to it

I am not sure

I do not like the system

4.We have introduced a computerised booking in screen - do you find this useful?

I like the booking in system it saves time

I like the booking in system it saves me having to queue

I find the booking in screen difficult to use

i prefer to book in with a member of staff

i don't know

5.How comfortable do you find the waiting area?

Very Comfortable

comfortable

not confortable

I do not know

6. Are you satisfied with the new building and premises?

Strongly agree

Agree

Disagree

Strongly disagree

7.How likely are you to reccomend New Court Surgery to other people?

very likely

Likely

not very Likely

do not know

8. Are there any comments you wish to make

thank you