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STAFF ATTITUDES
Do you feel you are respected by all our staff?
If you answered No to the above could you please give your reasons?
Do you feel you are involved with decisions about your care?
If you answered No could you please give your reasons?
Do our clinical staff always seek your consent before examination, treatment or care?
Do you feel that our staff are well trained and that they demonstrate appropriate levels of care and compassion?
If you answered No to the previous question could you please give your reasons?
COMMUNICATION
Are you aware of our weekly early morning and late evening clinics?
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Are you aware of our complaints procedure and your right to complain should you be dissatisfied with the level of care you receive?
Are you aware that we have a suggestions box in reception for any comments (good or bad) that you wish to make us aware of?
Are you aware of our Patient Participation Group (PPG) and how they can represent your views to the practice and influence the way services are delivered?
PREMISES
Do you find our surgery clean and free from the risk of infection?
If you have any issue you would like us to address in relation to patient care or access please give details below.
Thank you for taking the time to complete this survey.