Have you had an urgent medical need in the last year? If so were you responded to by the Doctor (either by telephone or appointment) on the same day?
How do you feel about how long you normally have to wait in the waiting room to be seen?
We have on going staff training. Do you feel this is reflected in the service you receive?
If No please can you tell us below, what you feel we could do better:
Do you feel that it is easy to contact the surgery by telephone?
Does the dispensary team meet their 2 working days target? (please note that the dispensary does not work Saturday, Sunday and Bank Holidays)
How do you order your repeat medication?
How often are you advised that one of your medications are out of stock when you come to collect?
Which of the following services we provide are you aware of? (tick all that apply)
Overall, how would you describe your experience of your GP surgery?
How do you feel the Practice is performing compared to one year ago?
Please can you explain the reasons for your answer?
PLEASE TELL US ABOUT YOURSELF.
Do you have a long-standing health condition?
Are you?
How old are you?
What ethnic group do you belong?
Which of the following best describes you?