Dear Patient,
Many thanks for agreeing to take part in this short survey to help the practice to understand how we can make improvements, if at all.
Please answer all of the questions and click Send when you are done.
Q1: What timescale do you think is appropriate for a routine appointment?
Q2: Would you prefer to be asked to only discuss one problem during your consultation to cut down the time in the waiting room?
Q3: How important is it to you to be able to book appointments ahead of time?
Q4: How important is it to you that you see a specific GP when coming to this practice?
Q5: If you need to see a GP urgently, can you normally get seen on the day?
Q6: Do you use Telephone consultations?
How good was the last GP you saw at each of the following?
Q7: Giving you enough time
Q8: Listening to you
Q9: Explaining test and treatments
Q10: Involving you in decisions about your care
Q11: Treating you with care and concern
Q12: Would you like to be able to book a routine appointment online?
Q13: Have you ever missed an appointment?
Q14: Did you phone the surgery to cancel?
Any other comments
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.