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Patient Survey 2013/14
The following survey has been created to find out how much our patients know about the services we provide and other services that are available within the community.
Please put a tick in the relevant box.
How long have you been a patient at this Practice?
To which age group do you belong?
Approximately how many times have you been to see the doctor in the last 6 months?
Are you aware that you can book routine appointments up to 4 weeks in advance?
Are you aware that in cases of medical urgency you will be seen on the day, but will be asked for brief details of your illness to determine urgency?
Are you aware of our opening times for appointments?
Are you aware of our extended opening times for routine appointments?
Please state your preferred extended appointment times by ticking below,
Wednesday from 7am
Thursday from 6.30pm - 7.30pm
Do you have access to the internet?
Do you know how to access and use our website?
Do you know you can make appointments online and request Repeat Medication.
If you have telephoned the surgery in the last 6 months, was the call answered promptly?
When you last visited the surgery, did you feel you had confidence and trust in
a) The GPs?
b) Nurses?
c) Admin staff?
When you last visited the surgery, were you treated with dignity and respect by
a) GPs?
b) Nurses?
c) Admin staff?
When you last visited the surgery, were you satisfied with the overall cleanliness of
a) The waiting room?
b) The consulting room?
C) The patient toilets?
If you wish to offer further comment on any of the questions above, please do so in the box below.
Please let us know what you feel we do well.
If you could change 3 things about the practice, what would it be?
Many thanks for taking time to complete the questions on this survey.