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Repeat Prescriptions

To help plan for the increased number of repeat prescriptions that we are receiving each week, we have discussed with our Patient group the option of moving to 48 hour turnaround time for collection of medication at Seascale. Bootle patients already collect within 48 hours from order time. The reason for change is due to a number of factors e.g.

  • Increased number of repeat prescription requests per patient

  • Increased number of drug items on each request

  • Occasional supply difficulties by wholesalers.

Although we currently manage to turnaround the majority of requests at Seascale within 24 hours, we would appreciate just a little bit longer to make sure we can provide all medication for you, when you are ready to collect. The majority of repeat prescription requests can be pre-planned and ordered with sufficient notice to allow for a collection within 48 hours of receiving the request. Please help us by completing this short survey

How do you currently order you order your repeat medication?

  63%
  31%
  7%
  7%
  5%

If some of the medications on your repeat re-order were not ready for collection, would you prefer to wait until all of the order was ready?

  31%
  64%
  5%

Comment

Where do you collect your medication from?

  52%
  19%
  26%
  2%

Please add any further comments or suggestions you would like to share with us?

Comment

Thank you for taking the time to help with this survey, results will be published shortly

Cheryl McCracken and the Dispensary Team