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Patient Survey Tenbury Surgery

Is your GP surgery currently open at times that are convenient for you?

  92%
  7%
  0%

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Generally, how easy is it to get through to someone at your GP surgery on the phone?

  53%
  37%
  0%
  0%
  8%

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How helpful do you find the receptionists at your GP surgery?

  85%
  14%
  0%
  0%
  0%

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Overall how would you describe your experience of making an appointment?

  64%
  29%
  4%
  1%
  0%

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How often do you see or speak to the GP you prefer?

  61%
  17%
  14%
  1%
  1%
  6%

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Last time you saw or spoke to a GP from your GP surgery, how good was that GP at the following?Giving you enough time

  79%
  13%
  5%
  0%
  0%
  0%
  3%

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Last time you saw or spoke to a GP from your GP surgery, how good was that GP at the following?Involving you in decisions about your care

  77%
  19%
  1%
  0%
  0%
  1%

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How long after your appointment time do you normally wait to be seen?

  4%
  8%
  50%
  23%
  5%
  10%

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Did you have confidence and trust in the GP you saw or spoke to?

  86%
  11%
  0%
  0%
  3%

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Would you recommend your GP surgery to someone who has just moved to your local area?

  85%
  10%
  1%
  1%
  0%
  0%
  3%

Results chart

If you answered: Not sure / No would probably not recommend / No, would definitely not recommend / Don't knowto the previous question please can you tell us why not and what we could do to improve the service?