27

Dear Patient,

We are currently trialling a new appointment system for "same day" appointment requests. To help us with this trial we would like to ask you to answer the following questions:

Please answer all of the questions and click Send when you are done.

Q1: Did the receptionist explain the appointment system to you?

  88%
  11%

Any Other Comments:

Q2: Were you happy to have a telephone consultation?

  66%
  33%

Any Other Comments:

Q3: Did the telephone consultation meet your health needs?

  59%
  33%
  8%

Any Other Comments:

Q4: If you needed to have a face to face consultation were you seen quickly enough?

  55%
  14%
  18%
  13%

Any Other Comments:

Q5: Is the system better or worse?

  44%
  33%
  11%
  12%

Any Other Comments:


On behalf of the Acle Medical Partnership thank you for completing this questionnaire.