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Patient Survey

Can you include details of your age and sex - please tick the 2 relevant boxes

  30%
  63%
  17%
  35%
  22%
  18%

1. How do you rate the overall care you receive from the practice?

  66%
  29%
  2%
  0%
  0%

2. Which doctor do you generally see?

  10%
  7%
  12%
  10%
  5%
  7%
  1%
  4%
  39%
  5%

How satisfied are you with the care you receive from that doctor?

  70%
  24%
  2%
  1%
  0%
  3%

Comments

3. If we were able to offer more appointments outside of our normal opening hours would you prefer these to be available

  45%
  15%
  32%
  8%

4. How satisfied are you with the availability of emergency appointments on the same day?

  35%
  31%
  21%
  4%
  1%
  8%

5. Are you happy to see a nurse practitioner instead of a doctor for an emergency appointment

  40%
  36%
  8%
  5%
  3%
  8%

6. Are you satisfied with the triage service in which a nurse practitioner discusses your urgent request with you by telephone before offering an appointment

  38%
  31%
  20%
  2%
  1%
  8%

Please include any comments on our emergency appointment system, nurse pratitioners or triage system below or any suggestions for improvement of the system

7. Do you find it relatively easy to get an appointment with a doctor of your choice in a reasonable time period or do you feel you have to wait too long?

  28%
  48%
  11%
  13%

8. Would you find it useful to have information about our GP's different areas of expertise to help in selecting a doctor who may best be able to help?

  81%
  9%
  10%

9. If we were able to offer more appointment at one of our branch surgeries which of the following would be your preference?

  30%
  36%
  26%
  8%

10. How do you find our service for the elderly? Have you any suggestions on how this could be improved? Please enter comments in the box below. this question should only be answered by patients over 65 or relatives who care for the elderly

11. How satisfied are you with the minor surgical and joint injection service?

  30%
  12%
  45%
  0%
  0%
  13%

12. Would you like to see the minor surgical/joint injection service increased?

  29%
  3%
  54%
  14%

13. How do you find the district nursing service? Please include any comments or suggestions for improvement below. Only answer question if you have had experience of the district nursing service.

14. Are you aware that we have a practice website?

  48%
  41%
  11%

If you have seen the practice website please comment on what you felt was good or bad. Is there anything else you would like us to include on the site?

15. What is your preferred choice of communication with the practice for requesting prescriptions?

  4%
  14%
  21%
  49%
  12%

16. What is your preferred choice of communication with the practice for booking appointments?

  79%
  5%
  7%
  9%

17. What is your preferred choice of communication with the practice for enquiring about results?

  70%
  20%
  10%