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Patient experience 2013

How quickly do you usually have to wait for a routine appointment with the GP of your choice?

Are you satisfied with our current opening times?

  34%
  56%
  8%
  2%

Results chart

Are you satisfied with the ease of getting through to the surgery on the telephone?

  32%
  49%
  16%
  3%

Results chart

If you have used the same day nurse practitioner service, how have you found this service?

Are you aware that you can cancel appointments on-line?

  4%
  28%
  52%
  15%

Results chart

Are you aware you can order your repeat medication on-line?

  41%
  24%
  18%
  14%

Results chart

How likely is it that you would recommend the practice to your friends and family?

  37%
  30%
  19%
  6%
  5%

Results chart

Please tell us something about yourself, are you

  33%
  65%
  2%

Results chart

What age group are you in?

  0%
  5%
  10%
  9%
  18%
  26%
  20%
  7%
  0%

Results chart

Please which of the following ethnicity groups do you belong?

  95%
  2%
  0%
  0%
  0%
  0%
  0%
  3%

Results chart

How often do you visit the surgery?

  29%
  51%
  17%
  3%

Results chart

Please add any other comments you wish to make