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Great Notley Patient Survey 2013
Thank you for taking the time to complete this survey. Your feedback is important in helping us to improve our service. If you are dissatisfied with any aspect of the service we provide please indicate why in the comments box at the end of the survey. Your answers will be anonymous.
My appointment was
I can get an emergency appointment on the day if I need it
It is easy to pre-book a non-urgent GP appointment
It is easy to book a non-urgent appointment with my preferred GP
I am happy with the surgery opening hours
I am happy with the time spent waiting in surgery to be seen
Appointments are long enough to deal with my problem
I am happy with the care I receive
I am happy with the way test results are given
It is easy to reach the surgery by telephone
It is easy to speak to a dispenser by telephone
The receptionists are friendly and approachable
Are you aware that you can book or cancel a GP appointment and order repeat medication on line
Do you use our online services
Did you complete our survey in 2012
Do you feel our service has improved in the last 12 months
Would you recommend the surgery to friends or relatives
What do we do well
What could we do better
Additional comments
Thank you for completing this survey. The results will be published on our website and in a newsletter which will be available from reception. The results will also be discussed at a meeting with patients in March. If you would like to attend this meeting please email walthamnotley.patientgroup@nhs.net If you have any questions about the survey please contact Julie Price, Senior Practice Manager on 01376 341411.