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Danson Family Practice Patient Participation Group Patient Satisfaction Survey

I am able to get through on the telephone?

  59%
  36%
  3%
  0%
  0%

I can get an appointment when I want?

  48%
  44%
  5%
  0%
  0%

I can see the doctor of my choice?

  50%
  43%
  4%
  0%
  1%

I was seen within half an hour of my appointment time?

  59%
  34%
  3%
  0%
  0%
  4%

The opening hours suit my needs?

  62%
  33%
  3%
  0%
  0%

I was listened to in my consultation?

  66%
  30%
  1%
  0%
  0%
  3%

I was involved in my care?

  61%
  34%
  0%
  0%
  1%
  4%

I understood my treatment ?

  63%
  32%
  1%
  0%
  1%
  3%

I was treated with respect and courtesy in my consultation?

  70%
  27%
  0%
  0%
  0%
  3%

I was satisfied with my consultation?

  68%
  26%
  1%
  0%
  0%
  5%

The receptionist was helpful?

  69%
  25%
  1%
  1%
  0%
  4%

The receptionist answered all my queries?

  69%
  25%
  1%
  1%
  1%
  3%

I was treated with respect and courtesy by the receptionist?

  72%
  21%
  4%
  0%
  0%

Any other comments

Are you male or female?

  39%
  59%
  2%

What age are you?

  9%
  19%
  12%
  15%
  19%
  17%
  5%
  0%

What is the ethnic background with which you most identify?

  84%
  0%
  0%
  0%
  0%
  7%
  2%
  1%
  1%
  0%
  0%