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Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.
Please answer all of the questions and click Send when you are done.
Q1: How easy was it to get an appointment for the time you wanted?
Q2 How do you normally book your appointments at your practice? Please tick all boxes that apply.
Q3 Which of the following methods would you prefer to use to book appointments at your practice? Please tick all boxes that apply.
Q4: Were you able to see the GP you wanted to see?
Q5: How easy was it to get an appointment with the GP you wanted to see?
Q6: How important is it to you that you see a specific GP when coming to this practice?
Q7: How well do you know which days of the week your GP is available?
Q8. How long after your appointment time do you normally wait to be seen?
Q9. How do you feel about how long you normally have to wait ?
.Finally, please add any other comments you would like to make about our appointments system:
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey which will close on 31st January 2013