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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand where we can improve any aspect of our service to you.

Please answer all of the questions and click 'Send Survey' when you are done.

Q1. How easy do you find getting into the building at the surgery ?

  71%
  19%
  5%
  2%
  3%

Q2. How clean is the GP surgery ?

  71%
  24%
  1%
  0%
  1%
  3%

Q3. How helpful do you find the receptionists at the surgery ?

  62%
  28%
  6%
  1%
  3%

Q4. How easy was it to get an appointment with a Doctor or Nurse?

  27%
  50%
  20%
  0%
  3%

Q5. How easy was it to speak to a Doctor or Nurse on the phone?

  33%
  36%
  8%
  19%
  4%

Q6. How easy was it to order your repeat medication from our Dispensary?

  62%
  5%
  2%
  26%
  5%

Q7. Overall, how would you describe your experience of your GP surgery?

  27%
  29%
  19%
  9%
  2%
  1%
  13%

Q8 Local Support Groups - following diagnosis or if you already have a long standing medical condition, would you be interested in attending an information evening on a specific topic (e.g. Multiple Sclerosis) as organised by the Patient Participation Group?

  13%
  56%
  31%

Q9. If Yes, please add your comments:

Many thanks for your time in answering the questions on this survey.

FURTHER COMMENTS

Please add any other comments you would wish to make about our practice and how we can improve our service to you:

To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  30%
  53%
  17%

What age are you?

  0%
  2%
  7%
  11%
  13%
  20%
  22%
  7%
  3%
  15%

How would you describe how often you come to the practice?

  37%
  38%
  11%
  14%

PATIENT PARTICIPATION GROUP - If you would like to join our group, please see the section of the website or pick up an application form at Reception.