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Spa Medical Centre Survey 2013

Now that we have relocated the automated check in screen do you find the reception area less congested?

  83%
  14%
  3%

Results chart

Now that the barrier has been re-introduced do you find that the reception is more confidential?

  73%
  25%
  2%

Results chart

Do you find the seating arrangements adequate in the waiting areas?

  95%
  4%
  1%

Results chart

Do you find the television screen in the main reception area informative?

  68%
  26%
  6%

Results chart

Do you think the display boards have enough information for patients needs?

  92%
  3%
  5%

Results chart

We are upgrading our telephone system would you prefer (please provide further comments if necessary at the end of the survey.

  71%
  11%
  12%
  6%

Results chart

Are you aware that we have a DNA policy for missed appointments? If no please provide comments at the end of the survey.

  82%
  16%
  2%

Results chart

Are you aware of the complaints procedure? If no please provide comments at the end of the survey.

  59%
  36%
  5%

Results chart

If we held Open Evenings on specialist subjects would you be interested in attending?

  46%
  48%
  6%

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If you are interested in joining the Patient Reference Group would you prefer to attend meetings or correspond via email?

  12%
  36%
  52%

Results chart

If you were interested in attending Patient Referece Group Meetings would you prefer to meet either:

  12%
  22%
  66%

Results chart

Are there any other services you would like to see at Spa Medical Centre?

Any other comments or suggestions you have for improving the service offered by the practice?

To help us analyse your answers please tell us a few things about yourself:

Are you male or femail?

  31%
  61%
  8%

Results chart

What age are you?

  2%
  5%
  9%
  14%
  17%
  10%
  18%
  11%
  2%
  12%

Results chart

What is the ethnic background with which you most identify?

  90%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  10%

Results chart

How would you describe how often you come to the practice?

  45%
  34%
  12%
  9%

Results chart

Many thanks for your time in answering the questions on this survey.

If you would be happy to receive information via email of text please update your personal details on SystmOnline of call into the surgery.