93

Patient Participation Group Questionnaire

How easy do you find entry into the Building?

  97%
  1%
  1%

The surgery is open from 8.30am-6.30pm Monday to Friday. How suitable are these opening times for you?

  53%
  34%
  1%
  10%

Have you visited the Surgery in the last 6 months? If so, please answer this and the next 2 questions

  80%
  25%
  3%
  1%

Was your appointment with?

  6%
  2%
  90%
  0%
  0%
  2%

How satisfied were you with the treatment you received?

  77%
  15%
  4%
  0%
  0%
  2%
  2%

Generally, how easy do you find it to book an appointment with a Doctor?

  60%
  35%
  4%

Generally, how easy do you find it to book an appointment with a Nurse?

  67%
  7%
  21%
  5%

Generally, how easy do you find it to book an appointment with the Health Care Assistant?

  27%
  5%
  65%
  3%

Generally, how easy do you find to book an appointment with the Phlebotomist?

  37%
  9%
  50%
  4%

How would you like to book your appointments?

  37%
  66%
  40%

How do you find the cleanliness of the building?

  67%
  20%
  11%
  0%
  0%

Are you happy with the services provided?

  86%
  10%
  4%

Please let us know how we can improve our services

Are you:

  25%
  72%
  3%

Age:

  0%
  6%
  36%
  25%
  30%
  3%

What is your ethnic group?

  82%
  2%
  4%
  0%
  0%
  1%
  0%
  6%
  5%