54

Church View Surgery 2012/13 Patient Survey

In the past 12 months, how many times have you seen a doctor at the surgery?

  3%
  16%
  31%
  46%
  4%

Have you seen a practice nurse in the past 12 months?

  87%
  11%
  2%

If you have had a telephone consultation, were you happy with the care you received?

  18%
  1%
  75%
  6%

Do you use the on line booking facility?

  50%
  33%
  12%
  5%

What is your preferred method of booking an appointment?

  51%
  42%
  3%
  4%

In general, how happy are you with the reception staff?

  62%
  24%
  5%
  3%
  1%
  5%

Do you currently have medicines on repeat prescription?

  85%
  11%
  4%

If you do have medicines on repeat prescription, have you used our on line facility for ordering them?

  50%
  25%
  12%
  13%

In general, how happy are you with the service provided by the dispensary staff?

  68%
  11%
  12%
  1%
  1%
  7%

When attending the surgery, how do you find the premises?

  81%
  16%
  0%
  0%
  3%

In general, how satisfied are you with the medical care you get at the surgery?

  72%
  18%
  1%
  3%
  0%
  6%

Would you recommend the surgery to someone who has just moved into the area?

  85%
  3%
  9%
  3%

Do you have any general comments to make about the surgery?

Are you Male or Female?

  37%
  61%
  2%

How old are you?

  3%
  3%
  11%
  11%
  29%
  25%
  12%
  6%

Which of these best describes what you are doing at present?

  38%
  9%
  5%
  1%
  0%
  38%
  1%
  1%
  7%

What is your ethnic group?

  98%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%