54
Church View Surgery 2012/13 Patient Survey
In the past 12 months, how many times have you seen a doctor at the surgery?
3%
16%
31%
46%
4%
Have you seen a practice nurse in the past 12 months?
87%
11%
2%
If you have had a telephone consultation, were you happy with the care you received?
18%
1%
75%
6%
Do you use the on line booking facility?
50%
33%
12%
5%
What is your preferred method of booking an appointment?
51%
42%
3%
4%
In general, how happy are you with the reception staff?
62%
24%
5%
3%
1%
5%
Do you currently have medicines on repeat prescription?
85%
11%
4%
If you do have medicines on repeat prescription, have you used our on line facility for ordering them?
50%
25%
12%
13%
In general, how happy are you with the service provided by the dispensary staff?
68%
11%
12%
1%
1%
7%
When attending the surgery, how do you find the premises?
81%
16%
0%
0%
3%
In general, how satisfied are you with the medical care you get at the surgery?
72%
18%
1%
3%
0%
6%
Would you recommend the surgery to someone who has just moved into the area?
85%
3%
9%
3%
Do you have any general comments to make about the surgery?
Are you Male or Female?
37%
61%
2%
How old are you?
3%
3%
11%
11%
29%
25%
12%
6%
Which of these best describes what you are doing at present?
38%
9%
5%
1%
0%
38%
1%
1%
7%
What is your ethnic group?
98%
0%
0%
0%
0%
0%
0%
0%
0%
0%
2%
