THE FRYERN SURGERY

Number of Responses: 21

Dear Patient,

Thank you for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.

Please answer all of the questions and click Send when you are done.

Q1: How easy was it to get an appointment?

Not very easy  19%

Fairly easy  52%

Very easy  28%

Q2: Were you able to see the GP you wanted to see?

No  23%

Did not want specific GP  33%

Yes  42%

Q3: How long did you have to wait for your appointment?

Less than 7 days  52%

7-14 days  42%

More than 14 days  4%

Q4: Would you like to be able to book your appointment online?

Prefer not to say  4%

Not at all important  19%

Fairly important  33%

Very important  42%

Q5: Would you like to be able to cancel your appointment online?

Very well  57%

Quite well  28%

Not at all well  0%

Not very well  4%

No response  11%

Many thanks for your time in answering the questions on this survey.