We are looking at our repeat prescription process and would appreciate your comments and views. Please take a few minutes to complete our questionnaire.
Thinking about the last 6 - 12 months, when you needed a repeat prescription:
Do you understand how to order / request your repeat prescription?
If you feel your experience was one of confusion any comments to help us understand why would be appreciated:
How easy was it to order / request your most recent repeat prescription?
If you feel your experience was difficult any comments to let us understand why would be apprecitated:
How do you feel your repeat prescription was dealt with by the practice?
If you feel your experience was not good any comments to help us understand why would be appreciated:
How do you currently order / request your repeat prescription?
If other please state:
If you had a choice what would be your preferred method of ordering / requesting a repeat prescription?
If you highlighted other, or wish to make a suggestion / comment please use this space:
What do you think is a safe reasonable time from ordering / requesting to picking up your repeat prescription?
Thinking back over the last 6 - 12 months, have you had any problems with your repeat prescription?
If you are willing to share what your problems were please tell us here:
Do you collect all your regular medication /s at the same time?
What do you feel works well for you from your current repeat prescribing service?
How do you feel we could improve our repeat prescribing service and process?
The next questions will provide us with some basic information about who took part in the survey:
Are you male or female?
What age you?
What is the ethnic background with which you most identify?
Thank you for taking the time to complete this questionnaire