102

Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.

Please answer all of the questions and click Send when you are done.

Q1: How easy was it to get an appointment for the time you wanted?

  11%
  38%
  49%
  2%

Q2: Were you able to see the GP you wanted to see?

  16%
  28%
  52%
  4%

Q3: How easy was it to get an appointment with the GP you wanted to see?

  15%
  39%
  36%
  10%

Q4: How important is it to you that you see a specific GP when coming to this practice?

  3%
  18%
  45%
  30%
  4%

Q5: How well do you know which days of the week your preferred GP is available?

  15%
  38%
  22%
  19%
  6%

Q6: Would you use Internet/online booking for appointments if introduced?

  37%
  61%
  2%

Comment

Q7: If you request to contact a GP on the day and all appointments for the day are booked, would you prefer a telephone consultation or to wait for an appointment at the end of surgery?

  39%
  47%
  14%

Comment


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  26%
  65%
  9%

What age are you?

  0%
  5%
  1%
  10%
  11%
  15%
  28%
  18%
  1%
  11%

How would you describe how often you come to the practice?

  33%
  49%
  10%
  8%

Thank you for your time in answering the questions on this survey. Results will be published and reviewed by the Patient Group and the Practice