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This survey aims to find out about your thoughts and opinions on the services our Practice Nurses and Healthcare Assistant provide:

1. Please indicate your age band:

  17%
  47%
  23%
  11%

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2. Last time you visited the surgery did the reception/administrative staff have their name badges on?

  34%
  11%
  54%

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3. Did you know we have a team of three Practice Nurses and one Healthcare Assistant?(Sister Meryl Smith, Sister Sheila Ebdy, Sister Elizabeth Molyneux and HCA Angela Appleby)

  72%
  26%
  2%

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4. Have you had an appointment with one of our Practice Nurses or Healthcare Assistant in the last 12 months?

  72%
  26%
  2%

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5. If YES how would you rate the service they provided?

  59%
  13%
  0%
  0%
  0%
  28%

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6. Did you know we normally have a Practice Nurse or a Healthcare Assistant clinic on every working day Monday-Friday?

  54%
  43%
  3%

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7. Did you know that our Practice Nurse & Healthcare Assistant appointments can be booked up to 3 months in advance?

  18%
  80%
  2%

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8. Did you know that we normally offer Practice Nurse and/or Healthcare Assistant late night appointments on Mondays evenings?

  45%
  53%
  2%

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9. Did you know that we have a text messenger reminder service available for all our appointments including Practice Nurse & Healthcare Assistant appointments?

  63%
  27%
  10%

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10. Did you know that our Practice Nurse & Healthcare Assistant Team offer the following services/appointments?

Blood Tests

  87%
  7%
  6%

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Blood Pressure/Hypertension Checks

  85%
  10%
  5%

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Asthma Reviews

  47%
  47%
  6%

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Chronic Obstructive Pulmonary Disease (COPD) Reviews

  32%
  61%
  7%

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Spirometry Testing (Breathing Tests)

  43%
  52%
  5%

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Diabetic Reviews

  55%
  39%
  6%

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Heart Reviews

  50%
  45%
  5%

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Stroke Reviews

  40%
  54%
  6%

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Epilepsy Reviews

  36%
  57%
  7%

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Cardiovascular Disease (CVD) Checks

  38%
  56%
  6%

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Chronic Kidney Disease (CKD) Reviews

  35%
  60%
  5%

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Dementia Reviews

  29%
  65%
  6%

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Learning Disability Reviews

  27%
  68%
  5%

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Mental health Reviews

  27%
  68%
  5%

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Weight Management Clinics

  47%
  47%
  6%

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Holiday/Travel Vaccination Clinics

  63%
  31%
  6%

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Baby Immunisation Clinics

  56%
  38%
  6%

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B12 Injections

  42%
  53%
  5%

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Flu/Pneumonia Vaccinations

  78%
  17%
  5%

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Home Visits for Housebound Patients

  55%
  39%
  6%

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Cervical Cytology Tests (Smears)

  69%
  25%
  6%

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Contraceptive Pill Checks / Family Planning Clinics

  68%
  26%
  6%

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Hormone Replacement Therapy (HRT) Checks

  50%
  44%
  6%

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New Patient Clinics

  40%
  53%
  7%

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Rheumatology Monitoring

  26%
  67%
  7%

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Warfarin/INR Monitoring

  43%
  51%
  6%

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Query Urine Infection Checks

  50%
  44%
  6%

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11. Are you aware that our GP appointments are only 10 minutes long, and that if you need to discuss more than one problem you should book a double appointment to reduce waiting time for other patients?

  53%
  38%
  9%

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12. Did you know that a Practice Nurse/Healthcare Assistant appointment is suited to your needs depending on the reason for your visit? For example a diabetic check will normally be a 30 minute appointment to ensure that the Practice Nurse has enough time to discuss your condition thoroughly.

  46%
  45%
  9%

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13. Would you consider seeing a Practice Nurse or Healthcare Assistant for any of the Practice Nurse/Healthcare Assistant Services we have listed in this survey?

  90%
  4%
  6%

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14. Do you have any suggestions for any other services/appointments that our Practice Nurse and Healthcare Assistant Team could provide or how they could improve?