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Dear Patient,

Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all. There are no right or wrong answers and all your responses will be anonymous.

Please answer all of the questions and either hand the form into reception if completing manually, or click "Send" if completing online.

1: How easy was it to get an appointment for the time you wanted?

  13%
  51%
  34%
  2%

Q2: Were you able to see the GP you wanted to see?

  3%
  11%
  83%
  3%

Q3: How easy was it to get an appointment with the GP you wanted to see?

  15%
  47%
  30%
  8%

Q4: How important is it to you that you see a specific GP when coming to this practice?

  0%
  8%
  52%
  38%
  2%

Q5: How well do you know which days of the week your GP is available?

  71%
  21%
  4%
  4%

Q6: If you need to see a GP urgently, can you normally be seen on the same day?

  62%
  7%
  29%
  2%

Q7: How easy is it to book ahead in the practice

  5%
  36%
  56%
  3%

Q8: How do you normally book your appointments at the practice? Please tick all the boxes that apply

  28%
  94%
  0%

Q9: Which of the following methods would you prefer to use to book appointments at the practice? Please tick all boxes that apply

  29%
  90%
  24%
  0%


To help us analyse your answers please tell us a few things about yourself:

Are you male or female?

  27%
  61%
  12%

What age are you?

  0%
  0%
  4%
  8%
  8%
  19%
  27%
  22%
  7%
  5%

What is the ethnic background with which you most identify?

  90%
  1%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  0%
  2%
  7%

How would you describe how often you come to the practice?

  0%
  22%
  50%
  25%
  3%

Many thanks for your time in answering the questions on this survey.