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Patient Participation Group Survey

A patient has recently had an unhappy experience using the out of hour’s service. We are now including triage slots into our routine appointment extended hours system for on the day emergencies.

So at present we now offer extended hours to all our patients on the following days:

Wednesday/Thursday alternative 18:30-20:00

Saturday 09:00 -11:00 Doctor

Saturday 09:00-13:00 Nurse

Which are for routine booked appointments.

If we were able to offer a further evening surgery could you please indicate the day/s of your preference. Please indicate below:

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Choose and Book

The Surgery has been using this national referral initiative for approximately four years.

We would like some feed back on how you feel the referral process has worked for you. Please indicate below (1-extremely poor to 10-excellent):

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Disabled Access

Are we providing suitable easy access for disabled /parents with pushchairs?

Please indicate below:

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Any additional comments: