Parbold Surgery

Number of Responses: 161

1. What is your age range?

15-34  11%

35-64  38%

65-74  26%

75 & over  22%

No response  3%

2. What is your ethnic group eg: White British, Black African White Polish etc. (please write below)

3. Are you male or female?

Male  42%

Female  57%

4. Do you feel you have a disability?

Yes  26%

No  73%

5. Are you a carer?

Yes  8%

No  90%

No response  2%

6. Which of the following categories best describes your employment status.

Employed working 1-39 hours per week  24%

Employed working 40 or more hours per week  15%

Not employed looking for work  1%

Not employed NOT looking for work  6%

Retired  48%

Disabled, not able to work  1%

In full time education  1%

No response  4%

7. Have you been in contact with the surgery within the last six months?

Yes  90%

No  9%

8. If you have booked an appointment within the last six months how did you book the appointment?

In person at reception  24%

Telephone the surgery  60%

Online booking  8%

Other  1%

No response  7%

9. Do you have knowledge of the online booking system and the medical records viewer system?

Yes  33%

No  65%

No response  2%

10. How easy is it to get through to the surgery on the telephone?

Very easy  37%

Easy  51%

Quite difficult  8%

Difficult  0%

No response  4%