Parbold Surgery

PATIENT SURVEY 2013

This survey is now closed

PATIENT SURVEY 2013

Where do you feel the daily URGENT appointments should be in a surgery?

a. At the begining of the morning surgery from 8.30am?

b. Or the end of morning surgery 10.30am?

c. At the begining of Afternnon surgery 2.30pm/3.30pm?

d. Or at the end of afternoon surgery 4pm/5pm?

Did you know

a. That an ordinary appointment allocated duration time is 15minutes?

b. That an URGENT appointment allocated duration time is 10 minutes?

How do you feel about the hours of surgery time compare to other practices, especially the amount of surgery open days and the number of appointments available? The surgery is open 5 days per week from 8.30am until 6.30pm

a. Feel there are enough surgery hours and days available?

b. Feel there is not enough surgery hours and days available?

Would you like to add comments regarding the practice through

a. NHS Choices https://tinyurl.com/b3btbgq (this site is already operational)

b. If the surgery had a Twitter account would you use it?

c. If the surgery had a Facebook Account would you use it?

E.P.S. Electronic Prescribing Service is now available at the surgery.

a. Do you know what this is?

b. Do you know how it works?

c. Would you like to take advantage of this service?

d. Would you like more informationabout this service?

Did you know that if we had your mobile telephone number we can send out an appointment reminder to you?

a, Yes I knew of this service

b. No I did not know of this service

c. Would you like to take advantage of this service?

d. Do we have your mobile telephone number?

Have you used the touch screen arrival board?

a. Yes I have used the arrival board

b. No I have not used the arrival board

c. Do you know how to use the arrival board?

d. If you were shown how to use the arrival board would you use it?

This survey is now closed