Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.
Please answer all of the questions and click 'Send Survey' when you are done.
Q1. How easy do you find getting into the building at the surgery ?
Q2. How clean is the GP surgery ?
Q3. In the reception Area, can other patients overhear what you say to the receptionist?
Q4. How helpful do you find the receptionists at the surgery ?
Q5. How long after your appointment time do you normally wait to be seen?
Q6. How do you feel about how long you normally have to wait ?
Q7. Do you have any long-standing health problem, disability or infirmity? Please include anything that has troubled you over a period of time or that is likely to affect you over a period of time?
Q8. Have you had discussions in the past 12 months with a doctor or nurse about how best to deal with your health problems ?
Q9. Do you think that having these discussions with your doctor or nurse has helped improve how you manage your health problems?
Q10. In the past 6 months have you had enough support from local services or organisations to help you manage your long-term health condition(s). (Please think about all services and organisations, not just health services.)
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.