Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our appointment system can be improved, if at all.
Please answer all of the questions and click Send when you are done.
Q1: In general how easy is it to get through on the telephone
Q2: In general how easy is it to get a GP appointment for the time you want?
Q3: In general are you able to see the GP you want to see?
Q4: How easy is it to get an appointment with the GP you want to see?
Q5: How important is it to you that you see a specific GP when coming to this practice?
Q6: How well do you know which days of the week your GP is available?
Q7: In general how easy is it to get a routine nurse appointment?
Q8: How easy is it to get an appointment for a nurse clinic?
Q9: How easy is it to get a Phlebotomy appointment at the Practice?
Q10: Are you aware of the availability of pre-bookable appointments?
Q11: Prebookable appointments are available 1 week in advance?
Q12: How easy is it for you to get a pre-bookable appointment?
Q13: Are you aware that you can now book appointments online?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.