Dear Patient,
Many thanks for agreeing to take this short survey to help us understand how we perform and what we need to do to improve the service.
Please answer all of the questions and click Send when you are done.
Q1: Which of the following methods do you use to find out information about the Surgery?
Q2: How do you normally book your appointments to see a doctor or nurse at the Surgery?
Q3: Which of the following methods would you prefer to use to book an appointment at the Surgery?
Q4: Which of the following methods do you use to order repeat prescriptions?
Q5: We aim to process repeat prescription requests within 48 hours. How satisfied are you with this service?
Q6. Did you feel you are treated with respect and dignity while you are at the surgery?
Q7. How would you rate the care you receive?
Q8. Would you recommend the Surgery to someone who has just moved to your local area?
Q9. Is there anything we can do to improve your experience of the surgery?
If Yes Please give details;
Q10. Are you male or female?
Q11. How old are you?
Q12. When was the last time you visited us?
Any other comments;
Many thanks for your time in answering the questions on this survey.