This survey is now closed

We would be grateful if you would complete this survey about booking appointments. Feedback from this survey will help us to identify areas that may need improvement. Your opinions are very valuable.

Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.

Thank you.

Q1 How helpful do you find the receptionists?

 
 
 
 
 

Q2 How easy is it to get through to someone on the phone?

 
 
 
 
 
 

Q3 How easy is it to speak to a doctor or nurse on the phone?

 
 
 
 
 
 

Q4 If you need to see a GP urgently, can you normally get seen on the same day?

 
 
 

Q5 How important is it to you to be able to book appointments ahead of time?

 
 

Q6 How easy is it to book ahead?

 
 
 
 
 
 

Q7 How do you normally book your appointments? Please tick all boxes that apply.

 
 
 
 

Q8 Which of the following methods would you prefer to use to book appointments at your practice? Please tick all boxes that apply.

 
 
 
 

Thinking of times when you want to see a particular doctor:

Q9 How quickly do you usually get seen?

 
 
 
 
 

Q10 How do you rate this?

 
 
 
 
 
 
 

Thinking of times when you are willing to see any doctor:

Q11 How quickly do you usually get seen?

 
 
 
 
 

Q12 How do you rate this?

 
 
 
 
 
 
 

Q13 How often do you see or speak to the GP you prefer?

 
 
 
 
 

It will help us to understand your answers if you could tell us a little about yourself

Q14 Are you?

 
 

Q15 How old are you?

 
 
 
 
 

Q16 Do you have a long-standing health condition?

 
 
 

Q17 What is your ethnic group?

 
 
 
 
 
 

Q18 Which of the following best describes you?

 
 
 
 
 
 
 

Finally, please add any other comments you would like to make about the Saltash Health Centre:

This survey is now closed