Dear Patient,
Have you visited the Medical Centre recently?
We would like to know how helpful you find our reception staff. The results of this questionnaire will help us identify any learning needs.
Please tell us the nature of your last visit?
Were you greeted with a smile and a welcoming manner?
Was there a queue at the reception desk?
If you came in to make an appointment
Were you offered different appointment choices?
If yes, were the choices easy to understand?
Did you find the receptionist helpful and friendly?
Any other comments?
Many thanks for your time in answering the questions on this survey.