Dear Patient,
Thank you for agreeing to take this short survey to help our practice understand how your Patient experience can be improved when visiting our surgery, if at all.
Please answer all of the questions and click 'Send Survey' when you are done.
Q1. How easy do you find getting into the building at the surgery ?
Q2. How clean is the GP surgery ?
Q3. In the Reception Area, can other patients overhear what you say to the receptionist?
Q4. How helpful do you find the receptionists at the surgery ?
If NOT please give examples if you would like so we may try to improve the service
Q5. How long after your appointment time do you normally wait to be seen?
Q6. How do you feel about how long you normally have to wait ?
Q7. Who is your registered Doctor
Q8. This is our first survey and for future surveys we would like to include questions that you as Patients would like us to ask - Any ideas would be warmly welcomed
Thank you for your time in answering the questions on this survey. Please feel free to contact us direct with any personal experiences you may like to share.
You can contact us easily via our website
We are planning our next survey, to ensure that we ask the right questions, we would like to know what you think should be our key priorities when it comes to looking at the services we provide to you and others in the practice.
What do you think are the most important issues on which we should consult our patients?
For example, which of the following do you think we should focus on:
Clinical care
Getting an appointment
Reception issues
Opening times
Parking and so on