The practice Patients Group consists of current patients who are helping the practice provide a better service. This Group is looking into experiences of being a patient at this surgery. It would help us greatly if you would complete this questionnaire. This will give us an idea of where we could make improvements. Thank you very much for your time.
1 What is your experience of these Surgery Services?
a) Appointment booking times
b) Availability of appointments
c) Telephone answering time
d) Waiting time in surgery
e) Surgery opening times
2. How old is the person visiting the doctor or nurse? (Not the age of the parent, guardian or carer)
3. Is the person seeing the doctor or nurse?
4 How often do you see a doctor or nurse at this surgery? Please include visits to your previous surgery if you have moved here in the last year. This does not include hospital staff.
5. When you made your last appointment, did you get the day you wanted?
6. Did you delay your last appointment in order to see your preferred doctor?
7. Did you delay your last appointment in order to see your preferred nurse?
8. Is English your first language?
If no, what is your first language?
9. Did you find this form easy to fill in?
If you would like to add anything, please enter it in the box below