This survey is now closed
Dear Patients
We would be very grateful if you would take the time to complete the questionnaire below, in order that we may improve the service we offer.
Please answer all of the questions and click 'send' when you are done.
Thank you.
Telephones
The telephone system was introduced several years ago in an effort to improve access to the surgery; please rate your satisfaction with the current telephone system
If you have marked us poorly on the previous question; please tell us the main reason why?
If other please state:
Access
Access to doctors is sometimes raised as a problem by our patients whilst better use of technology is often very popular. We are considering improving access by increased use of telephone [where appropriate] by offering more opportunity for you to have a telephone consultation with the Doctor or Nurse. Would you welcome this way of working?
If you answered ‘No’ to the above question please briefly tell us why not?
How would you currently rate your ability to get an emergency appointment at the surgery?
How would you currently rate your ability to get a routine appointment at the surgery?
How would you currently rate your ability to book an appointment in advance at the surgery?
Would you like to be able to book an appointment via our website?
Did you know that the practice is open at lunch time and that we open early [07:30hrs] on a Wednesday morning and late [to 20:00hrs] on alternate Tuesdays and Wednesday evenings?
Continuity of Care
Information about you and your health is readily available to any Doctor or Nurse that you see or speak to when you contact the surgery. We are interested to know how our patients feel about continuity of care and answering the following questions will help us to understand this better.
When booking a routine appointment, do you want to see or speak to the same Doctor?
When booking an emergency appointment, do you want to see or speak to the same Doctor?
Thank you for completing this questionnaire. It would assist us if you would also provide the following information.
Your Gender
Your Age
How would you describe how often you come to the Practice?
Employment Status
This survey is now closed