This survey is now closed
Dear Patient,
Many thanks for agreeing to take this short survey to help our practice understand how our systems can be improved, if at all.
Please answer all of the questions and click Send when you are done.
1. APPOINTMENT ACCESS-
a. How do you normally book your appointments to see a doctor or nurse at the Surgery? Please tick all that apply
b. Which of the following methods would you prefer to use to book an appointment at the Surgery? Please tick all that apply
c. In the past 6 months have you tried to see a Doctor fairly quickly? By fairly quickly we mean on the same day or in the next two weekdays that the surgery was open.
2. TELEPHONE ACCESS
In the past 6 months how easy have you found the following?
Getting through on the phone;
Speaking to a Doctor on the phone
Speaking to a Nurse on the phone
Obtaining test results by phone
ACCESS TO THE SURGERY
How easy do you find getting into the building at the surgery?
How easy do you find Parking in the surgery car park?
3. SURGERY PREMISES
How clean is the GP surgery?
4. SURGERY RECEPTION
Are the receptionists helpful and polite?
Do the receptionists respect your confidentiality?
5. WHAT DO WE DO WELL / WHAT CAN WE DO BETTER?
To help us analyse your answers please tell us a few things about yourself:
Are you male or female?
What age are you?
What is the ethnic background with which you most identify?
How would you describe how often you come to the practice?
Many thanks for your time in answering the questions on this survey.
This survey is now closed