1. Have you had an urgent medical need in the last year? If so were you responded to by the Doctor (either by telephone or appointment) on the same day:
2. We have undertaken a significant amount of staff training. Do you feel this is reflected in the service our reception team provide?
If No, please can you tell us what you feel we could do better?
3. In June we made some changes to our phone system do you feel our telephone system has improved as a result?
If No, please give reason.
4. If you have had a non-urgent appointment in the last year was the Doctor on time?
5. If you take medication regularly in the last 12 months have you.
6. Which of the following dispensary services we provide were you aware of.
Please tell us about yourself.
Are you
How old are you.
What ethnic group do you belong to.
Accommodation.
Which of the following best describes you.
Thank you for completing our 2012 survey.