This survey is now closed

We would be very grateful if you could complete this quick patient survey about your experience of Claremont Medical Centre.

The questions have been put together in conjunction with a group of patients and it is hoped that the outcome of this survey will directly improve your patient experience and help us to change things to better meet your needs

1. Which of the following do you use to find out information about Claremont Medical Centre? Please tick all options that apply

 
 
 
 
 

2. If you need to order a repeat medication, which of the following methods do you typically use? please tick the most commonly used method only

 
 
 
 
 

3. If we wanted to keep you updated about news and changes to services, which of the following would you find the most useful way of communicating news to you?

 
 
 
 

4. Which of the following methods would you prefer to use to book an appointment at Claremont Medical Centre? Please tick all the options that apply

 
 
 
 
 

5. How clean is Claremont Medical Centre?

 
 
 
 

6. How satisfied are you with the opening hours at Claremont Medical Centre?

 
 
 
 
 
 

7. How important is it to you that you see a specific GP when coming to your practice?

 
 
 
 

8. How well do you know which days of the week your GP of choice is available?

 
 
 

9. Did you know that you can book a telephone consultation with a GP of your choice for when they are next working in the practice?

 
 

10. If you have had a telephone consultation in the past, was the GP able to deal with your problem over the phone?

 
 
 

11. Following the telephone consultation did you require a face to face follow up?

 
 
 

12. How helpful do you find the receptionists at Claremont Medical Centre?

 
 
 
 

13. In general, how satisfied are you with the care you get at Claremont Medical Centre?

 
 
 
 
 

14. Would you recommend Claremont Medical Centre to someone who has just moved to your local area?

 
 
 
 
 
 

15. In the last 12 months have you used any of the health services below instead of using similar services which might be available at Claremont Medical Centre? (tick all that apply)

 
 
 
 
 
 
 
 
 
 
 
 

THANK YOU FOR COMPLETING OUR PATIENT SURVEY

Please now complete the final page to tell us some more information about you

PATIENT DEMOGRAPHIC INFORMATION

Are you male or female?

 
 

How old are you?

 
 
 
 
 
 
 
 
 

Which of these best describes what you are doing at present? tick one ONLY

 
 
 
 
 
 
 
 

What is your ethnic group? (Chose one section from A to E below, then select the appropriate option to indicate your ethnic group)

A. White

 
 
 

B. Mixed

 
 
 
 

C. Asian or Asia British

 
 
 
 

D. Black or Black British

 
 
 

E. Chinese or other ethnic group

 
 
 

This survey is now closed