We would be grateful if you would complete this survey about your general practice. Your doctors want to provide the highest standard of care. Feedback from this survey will help them to identify areas that may need improvement. Your opinions are very valuable.
Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.
Thank you.
How good was the last GP/Nurse you saw at each of the following?
Q1 Giving you enough time
Q2 Listening to you
Q3 Explaining tests and treatments
Q4 Involving you in decisions about your care
Q5 Treating you with care and concern
Q6 Did you have confidence and trust in the GP you saw or spoke to?
Was your appointment with the doctor or the nurse, please state below:
Q7 Overall, how would you describe your experience of your GP surgery?
Q8 Would you recommend your GP surgery to someone who has just moved to your local area?
About Receptionists and Appointments
Q9 How helpful do you find the receptionists at your GP practice?
Q10 How easy is it to get through to someone at your GP practice on the phone?
Q11 How easy is it to speak to a doctor or nurse on the phone at your GP practice?
Q12 If you need to see a GP urgently, can you normally get seen on the same day?
It will help us to understand your answers if you could tell us a little about yourself
Q13 Are you?
Q14 How old are you?
Q15 Do you have a long-standing health condition?
Q16 What is your ethnic group?
Q17 Which of the following best describes you?
Finally, please add any other comments you would like to make about your GP practice:
© 2011 GPAQ V3 including all individual questions is copyright University of Cambridge/University of Manchester