This survey is now closed

We would be grateful if you would complete this survey about your general practice. Your doctors want to provide the highest standard of care. Feedback from this survey will help them to identify areas that may need improvement. Your opinions are very valuable.

Please answer ALL the questions that apply to you. There are no right or wrong answers and your doctor will NOT be able to identify your individual answers.

Thank you.

About Receptionists and Appointments

Q1 How helpful do you find the receptionists at your GP practice?

 
 
 
 
 

Q2 How easy is it to get through to someone at your GP practice on the phone?

 
 
 
 
 
 

Q3 How easy is it to speak to a doctor or nurse on the phone at your GP practice?

 
 
 
 
 
 

Q4 If you need to see a GP urgently, can you normally get seen on the same day?

 
 
 

Q5 How easy is it to book ahead in your practice?

 
 
 
 
 
 

Q6 How do you normally book your appointments at your practice? Please tick all boxes that apply.

 
 
 

Q7 Which of the following methods would you prefer to use to book appointments at your practice? Please tick all boxes that apply.

 
 
 
 

Thinking of your most recent consultation with a doctor or nurse

Q8 How long did you wait for your consultation to start?

 
 
 
 
 

Q9 How do you rate this?

 
 
 
 
 
 
 

About seeing the doctor of your choice

Q10 Is there a particular GP you usually prefer to see or speak to?

 
 

Q11 How often do you see or speak to the GP you prefer?

 
 
 
 
 

Receiving information from the practice

Q12 Would you like to receive information regarding local events/services from the practice?

 
 

Q13 How would you like to receive this information?

 
 
 
 

About your repeat medication

Q14 Do you have medication on repeat prescription?

 
 

Q15 How do you normally request this?

 
 
 

It will help us to understand your answers if you could tell us a little about yourself

Q16 Are you?

 
 

Q17 How old are you?

 
 
 
 
 

Q18 Do you have a long-standing health condition?

 
 
 

Q19 What is your ethnic group?

 
 
 
 
 
 

Q20 Which of the following best describes you?

 
 
 
 
 
 
 

Finally, please add any other comments you would like to make about your GP practice:

This survey is now closed